Shipping Policy

Haider Pharmacy Pvt Limited

At Haider Pharmacy Pvt Limited, we aim to provide fast, reliable, and cost-effective shipping to our customers across Pakistan. Below are the details of our shipping policy.

1. Shipping Locations

We currently deliver to all cities and regions within Pakistan. At this time, international shipping is not available.

2. Processing Time

  • Orders are processed within 1-2 business days after payment confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.

3. Delivery Time

  • Standard Delivery: 3-5 business days.
  • Express Delivery: 1-2 business days (available for select regions).

Note: Delivery times may vary depending on your location and unforeseen circumstances such as weather or courier delays.

4. Shipping Charges

  • Standard Delivery: Flat rate of 1000 PKR for most regions.
  • Express Delivery: Additional charges apply based on the destination.

Free Shipping: Available for orders above 5000 PKR.

5. Tracking Your Order

Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your package on the courier’s website.

6. Delivery Policy

  • Orders will be delivered to the address provided at checkout.
  • Customers are responsible for ensuring the accuracy of their shipping details.
  • If no one is available to receive the package, the courier may attempt a second delivery or contact you for further instructions.

7. Delayed or Lost Shipments

If your order is delayed or lost, please contact us immediately. We will work with the courier service to resolve the issue and keep you informed.

8. Damaged or Incorrect Items

If you receive a damaged or incorrect item, contact us within 24 hours of delivery. Provide your order number, photos of the package, and a description of the issue. We will arrange for a replacement or refund as applicable.

9. Contact Information

For any questions or concerns regarding shipping, please contact us:

  • Phone: +923454305551
  • Email: ahmadsaeednawaz@gmail.com
  • Address: CHURASTA, MIAN KHAN POST OFFICE BASIRPUR, AROORA MIAN KHAN TEHSIL DEPALPUR, OKARA, DEPALPUR

Thank you for choosing Haider Pharmacy Pvt Limited. We strive to deliver your orders with care and efficiency.